Care that Matters: Quality Measurement and Health Care

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care-that-matters-quality-measurement-and-health-care

Barry Saver and colleagues caution against the use of process and performance metrics as health care quality measures in the United States. There is limited evidence that many "quality" measures – including those tied to incentives and those promoted by health insurers and governments – lead to improved health outcomes. Despite the lack of evidence, these measures and comparative "quality ratings" are used increasingly.

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