Poor communication among health-care providers is cited as the most common cause of sentinel events involving patients. Our goal was to create a novel, easily accessible communication device to improve ICU patient care. Due to its usefulness, glass door patient method of communication was quickly adopted by the other critical care services at our institution and is now used for over 150 ICU beds. Our glass door patient handover tool is an easily adaptable intervention that has improved communication leading to an overall decrease in the number of handover communication errors.

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