Expansion of virtual post-discharge visits to include all patients and telephone calls did not negatively impact rates of 30-day post-discharge hospital encounters.

Offering tele-health options for post-discharge follow-up does not appear to have negative impact on healthcare utilization.

The historical cohort included 563 patients and the pandemic cohort had 823 patients.

There was no difference in 30-day hospital encounters between patients who completed a video vs. telephone visit in the pandemic cohort (3.8% vs. 7.6%, p = 0.11).

There was a lower 30-day hospital encounter rate in pandemic video and telephone visits compared to similar historical sub-groups.

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