This mixed methods study identified that families of trauma patients have different needs to families of general patients and the nurses rated the needs of the families of trauma patients as less important than the families rated their own needs. Through a collaborative partnership with these families, nurses can assist and better meet their needs. The provision of individualised patient/family-centred care is likely to have a positive influence. 214 surveys were completed (50 family members of trauma patients; 53 family members of general patients; 111 nurses). A sequential mixed-methods study was utilised combining survey data and semi-structured interviews.

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