Web-based ICU Communication Improves Patient Experience and Outcomes

clinical-innovation.com July 23, 2017

Researchers at Brigham and Women's Hospital (BWH) have developed a web-based program that uses team communication and engagement to improve patient experience and outcomes. The study enrolled 1,075 ICU patients and provided clinicians with 60-minute training sessions to properly utilize the toolkit. The toolkit included a web-based ICU safety checklist, which was updated in real-time with patient data through their electronic health record, and shared care planning and messaging tools.